Foco Reviews

Foco.com is renowned for its extensive range of sports and entertainment merchandise. The popular products include apparel, accessories, toys, collectibles, and novelty items. The brand caters to a broad audience with licensed merchandise from major sports leagues like the MLB, NFL, NBA, and NHL, as well as entertainment properties. Unique offerings such as team-branded garden gnomes, holiday ornaments, nutcrackers, and home decor items like wall signs set Foco.com apart. The site also features exclusive products like limited edition bobbleheads and foam sport slides, which are particularly popular among fans. Customers appreciate the variety and uniqueness of the merchandise, which allows them to express their fandom in diverse ways.

Customers shopping on Foco.com can complete their purchases using a variety of payment methods. The website accepts major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, shoppers have the option to use PayPal, Apple Pay, Google Pay, and certain prepaid cards. During the checkout process, it's important for customers to enter their name and billing address exactly as they appear on their credit card or bank statement to avoid any issues with payment processing. The checkout process is streamlined into three steps: shipping, payment, and review, ensuring a smooth transaction.

Foco.com has a 30-day return policy for products that are unused, unworn, and unwashed. Refunds are issued to the original payment method. Returns are not accepted for undergarments, socks, swimwear, face coverings, and custom/personalized items, which are final sale. Products must be returned with original packaging and hangtags. For defective, damaged, or incorrect items, claims must be submitted within 30 days of the shipping date. The cost of the provided return label will be deducted from the return unless the product is defective or incorrect. During the holiday season, an extended return period is offered until January 31st of the following year. As for the shipping policy, Foco.com offers various shipping options during checkout, including standard, two-day, and next-day delivery within the US and Canada. Orders are processed Monday through Friday, excluding holidays. Expedited shipping is available, and shipping deadlines are provided for holiday seasons. Orders can be shipped within the continental US, Alaska, Hawaii, and to APO/FPO addresses, with some restrictions. Foco.com does not ship to P.O. boxes or outside of North America, but international customers can select their country from a list for available ordering options.

Foco.com offers a wide range of sports fan gear and collectibles. Popular products include team-branded garden gnomes, holiday ornaments, nutcrackers, and home decor items like wall signs. They also offer unique apparel options such as floral shirts and foam sport slides that are noted for their comfort. Additionally, Foco is known for its extensive collection of bobbleheads, which are highly detailed collector's items. For those looking to express their fandom in fun ways, Foco provides a variety of merchandise like team-branded bracelets and bucket hats.

For shipping within the continental US, Foco.com offers several methods: Standard shipping takes 3-7 days, Two Day shipping takes 2-3 days, and Next Day shipping takes 1-2 days. Orders are processed Monday - Friday and begin processing the next business day if placed after 3 pm EST. For APO/FPO addresses, USPS Military Mail is available and takes 3-4 weeks. Shipping options for Canada include Standard (5-10 days), Two Day (2-3 days), and Next Day (1-2 days). Expedited shipping is available for eligible orders, and customers can select their preferred option during checkout. Orders shipped within the continental US and Canada may be eligible for expedited shipping, which can be selected at checkout.

Customer reviews for Foco.com are mixed, with a Trustpilot rating of 4.4 out of 5 stars. Positive feedback highlights great customer service, particularly mentioning helpful staff like George and Julie who resolved issues promptly. Customers appreciate the quality of products and the speed of issue resolution. However, there are also negative reviews, with some customers experiencing missing pieces in orders, incorrect items shipped, and difficulty with the building toys offered. The customer service is often praised for addressing these issues when they arise.